Business Plan 1 (PAYR) Pay As You Require

Some businesses prefer not to commit to a monthly charge. This re-active computer and network support service gives you the support you need, only as and when you need it.

Below is a price comparison of support with our leading competitors and the cost savings you will make by choosing to put your business in the safe hands of a professional Microsoft Certified company.

 

 

COMPETITOR PRICES Dbl Network Point Hardware Markup Call Out Fee 1hr On Site 1hr Dial In Half Day Full Day Total Cost

£120.00 30% £60.00 £85.00 £60.00 £280.00 £475.00 £1080.00

B2B IT SUPPORT Dbl Network Point Hardware Mark-up Call Out Fee Onsite - 15Min Slots Dial In - 15Min Slots Half Day Full Day Total Cost

£60.00 0% 1 hour £10.00 £10.00 £160.00 £250.00 £490.00

• Prices shown above are average quotes from five of our local competitors.

The price of our 12 Month Support PAYR Business Plan is a one of fee of £849.00 currently reduced to £499.00 and includes all of the following:- 

• Initial 10 Hours of Inclusive Support Fixes (Remotely and Onsite).
• Unlimited Telephone and Email Support.
• Access to Immediate Remote Support Fixes.
• Access to Priority Onsite Engineer Callouts.
• Set Up And Configuration To Enable Dial In Support.
• A Full Network Health Check Audit To Offer Any Recommendations.
• Discounted Rates On All Further Support Required.
• Priority Service And Quick Response Times On All Issues.
• Maximum bulk buying discounts for all clients on Ink, Toners, Systems and Hardware

If you was to weigh that up against the cost of having an internal IT department or IT staff then the cost savings are phenomenal which is the reason more and more businesses are now outsourcing there IT. We appreciate it can be difficult for small businesses to find good outsourced IT support, whilst being unable to justify a full-time internal IT support team. Research shows that outsourcing IT support and maintenance to a specialist company provides both value for money as well as a better level of services, giving more time for your employees to work on what is important to you - growing your business and maximising revenue!

Pro Active Extras available at your request:

24-7 Server Monitoring @ £1 per day or £250.00 one off fee per year, Pro-active service offering the following,

• 24/7 monitoring of your network
• Daily Checks off - ANTIVIRUS DEFINITIONS, BACKUP COMPLETION STATUS, SPAM FILTER CHECKS, SECURITY UPDATES AND SERVICE PACKS, SERVER DISK SPACE
• Problems are spotted and fixed before you experience any downtime
• No need to invest in any new hardware
• Dozens of checks carried out every 5 - 15 minutes
• Regular reports to keep track of your network’s status and health

Half Day Site Visit Every Quarter @ £499.00 per annum, (worth £720.00) , Another Pro Active service offering the following on each visit:

• A Fault Log Book- All non urgent faults are logged by your staff and these are rectified in one visit.
• Backups Tested- A backup job is randomly chosen and dummy restored for for peace of mind should the worst happen to ensure backups are working correctly.
• Audit and Report on recommendations to improve business performance.
• Hands On Server checks of ANTIVIRUS DEFINITIONS, BACKUP COMPLETION STATUS, SPAM FILTER CHECKS, SECURITY UPDATES AND SERVICE PACKS, SERVER DISK SPACE

Please Note: These Pro-Active services are not required but we choose to provide these as optional extras as many of our clients request them.

Business Plan 2 (FMR) Fixed Monthly Rate.

Some businesses prefer to commit to a monthly charge so they know exactly what they are paying for each and every month. This pro-active computer and network support service gives you the support you need 24-7.

We devised our charges to make it simple for our clients to understand what they will be paying for and what is included in our FMR plans.

"Our crazy" (as quoted by many engineers) pricing cost is the following:

Each Sever Billed @ £5.00 per day. (Mon-Fri)
Each Workstation Billed @ £1.00 per day. (Mon-Fri)

. So for a small business with 1 Server and 5 workstations the cost will be £50 per week or £200.00 pcm, totaling £2400 per year. (Microsoft Engineer Salary = £30K per annum)
. A small office containing two workstations and no server will cost £10 per week or £40.00 pcm, totaling £480.00 per year.

Bear in mind the cost of 1 hour on the PAYR Plan is £40.00, at the FMR rates you are getting almost unlimited support for the same cost as a only an hour billed of support with the added benefit of knowing exactly how much your IT support will cost.

The FMR Plan includes the following support:

• Unlimited Telephone and Email Support - Need advice or would like to know which program is best for your business we will do the research.
• Unlimited Immediate Remote Dial In Support - Stats show that over 90% of fault calls are resolved via this method.
• Unlimited Hours Onsite Included.
• Access to Priority Onsite Engineer Callouts.
• Set Up And Configuration To Enable Dial In Support.
• A Full Network Health Check Audit To Offer Any Recommendations.
• Discounted Rates On All Further Support Required.
• Priority Service And Quick Response Times On All Issues.
• Maximum bulk buying discounts for all clients on Ink, Toners, Systems and Hardware with 0% Markup

If you was to weigh that up against the cost of having an internal IT department or IT staff then the cost savings are phenomenal which is the reason more and more businesses are now outsourcing there IT. We appreciate it can be difficult for small businesses to find good outsourced IT support, whilst being unable to justify a full-time internal IT support team. Research shows that outsourcing IT support and maintenance to a specialist company provides both value for money as well as a better level of services, giving more time for your employees to work on what is important to you - growing your business and maximising revenue!

Pro Active Extras available at your request:

24-7 Server Monitoring @ £1 per day offering the following,

• 24/7 monitoring of your network
• Daily Checks off - ANTIVIRUS DEFINITIONS, BACKUP COMPLETION STATUS, SPAM FILTER CHECKS, SECURITY UPDATES AND SERVICE PACKS, SERVER DISK SPACE
• Problems are spotted and fixed before you experience any downtime
• No need to invest in any new hardware
• Dozens of checks carried out every 5 - 15 minutes
• Regular reports to keep track of your network’s status and health

Half Day Site Visit Every Quarter @ £40.00 per month (worth £720.00), offering the following on each visit:

• A Fault Log Book- All non urgent faults are logged by your staff and these are rectified in one visit.
• Backups Tested- A backup job is randomly chosen and dummy restored for for peace of mind should the worst happen to ensure backups are working correctly.
• Audit and Report on recommendations to improve business performance.
• Hands On Server checks of ANTIVIRUS DEFINITIONS, BACKUP COMPLETION STATUS, SPAM FILTER CHECKS, SECURITY UPDATES AND SERVICE PACKS, SERVER DISK SPACE

Please Note: These Pro-Active services are not required but we choose to provide these as optional extras as many of our clients request them.

Business Plan 3 (VFTS) Virtual Full Time Staff.

If you feel that your business relies heavily on the use of your IT system to generate your company revenue but you wish to not take the cost and risk of taking on a full time Internal IT staff that includes the cost of wages, sick pay, holiday pay, taxes and training then we have developed our unique virtual full time staff plan.

The benefits of this VFTS plan include the same as an Internal IT staff such as:

• Unlimited Telephone and Email Support - Need advice or would like to know which program is best for your business we will do the research.
• Unlimited Immediate Remote Dial In Support - Stats show that over 90% of fault calls are resolved via this method.
• Unlimited On Site Support with No call out charge.
• Training and Benefits paid for by us.
• Holidays, Sick pay and Salary paid for by us.
• Guaranteed to be on site within the hour or you receive £100.00 cash back.
• Becomes our best interest to ensure your systems never fail as we pick up the cost.
• Maximum bulk buying discounts on Ink, Toners, Systems and Hardware with 0% Markup

Pro Active Services Automatically Included:

24-7 Server Monitoring offering the following,

• 24/7 monitoring of your network
• Daily Checks off - ANTIVIRUS DEFINITIONS, BACKUP COMPLETION STATUS, SPAM FILTER CHECKS, SECURITY UPDATES AND SERVICE PACKS, SERVER DISK SPACE
• Problems are spotted and fixed before you experience any downtime
• No need to invest in any new hardware
• Dozens of checks carried out every 5 - 15 minutes
• Regular reports to keep track of your network’s status and health

Half Day Site Visit Every Quarter offering the following on each visit:

• A Fault Log Book- All non urgent faults are logged by your staff and these are rectified in one visit.
• Backups Tested- A backup job is randomly chosen and dummy restored for for peace of mind should the worst happen to ensure backups are working correctly.
• Audit and Report on recommendations to improve business performance.
• Hands On Server checks of ANTIVIRUS DEFINITIONS, BACKUP COMPLETION STATUS, SPAM FILTER CHECKS, SECURITY UPDATES AND SERVICE PACKS, SERVER DISK SPACE

We offer you the exact same support and service as an onsite engineer would with Immediate support fixes "as if" permanently on site and should you require on site assistance for any reason we will be there within the hour and all support is included no matter of time or cost to us. If you chose to employ a full time Microsoft Certified IT Engineer the cost would be around £25-40k per year salary excluding training and benefits, holiday pay, sick pay and taxes. You would have to agree that this eradicates the need for an internal IT department and the cost savings for your business are phenomenal with the safe knowledge that your systems are in the best hands of a professional Microsoft Certified company with over 6 engineers that can share and distribute there expertise to your business infrastructure. For full details on the VFTS plan please contact us.

Still not convinced? For more reasons why to choose B2BIT other than our unbeatable pricing structure click here...